This page contains many of the most frequently asked questions about employee benefits.
You can find the answer to your questions by tapping on the questions below or by chatting with the AI Assistant at the bottom of the page.
Health and Dental
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Are the Canada Life health and dental annual maximums based on a particular 12-month period?
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Can my health and dental practitioners direct bill our insurance company, so that I don’t have to pay out-of-pocket?
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Can my health and dental claims be deposited directly into my bank account?
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My family has more than one health and dental plan. How do we coordinate our claims between the two plans?
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What is a dental predetermination?
Life Insurance
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What is a beneficiary?
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Can I change my beneficiary?
Change your life insurance beneficiary, by tapping the link below:
Change My Life Insurance Beneficiary
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Can I name more than one beneficiary?
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Who should I choose as my beneficiary?
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Can I name a child as my beneficiary?
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What happens if I don’t name a beneficiary for my life insurance?
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How do I name my estate as my beneficiary?
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What should I do if my beneficiary changes their name?
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What’s the difference between a Revokable and a Irrevocable beneficiary?
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Who is the beneficiary of Dependent Life Insurance?
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Are life insurance payments taxable?
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What if I already have my own personal life insurance coverage?
Critical Illness Coverage
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What is critical illness insurance, and what exactly does it cover?
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Where can I find the list of critical illnesses covered by our plan?
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Do I need to choose a beneficiary for my critical illness benefit?
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What can a critical illness payout be used for?
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How is critical illness different than disability insurance?
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Is a critical illness payment taxable?
Eligibility of Family Members
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How is “dependent spouse” defined by the plan?
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At what age do my dependent children need to be removed from my plan?
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If my children are enrolled in post secondary school, at what age do they have to be removed from my plan?
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Can I add other family members who are not part of my immediate family?
Disability Coverage
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Why is it important that employers not pay for any disability premiums?
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Is stress considered a covered condition through the Disability plan?
General Questions
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What kinds of changes should I let my insurance company know about?
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What happens to my benefits when I turn age 65?
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