To find your Plan Member Number, follow the steps below:Step 1: Log in to My Canada Life at Work using the app or website.Step 2: View your benefits card.Step 3: Locate your Plan Member Number on the card. The example below illustrates where to find it. 🔎 Quick TipsThe Plan Member Number is sometimes called an Employee ID or Certificate Number. These terms mean the same thing and can be used interchangeably.